My Articles

My articles on business process improvement and allied areas. 

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FileDescriptionCreatorFile size
Download this file (30 ways to improve your creativity.pdf)30 ways to improve your creativity.pdf30 great tips to help you develop your creativity. No crystals and kaftans mumbo jumbo - these are effective ways to improve your business efficiency. This article had been downloaded 5490 times as of 1st Feb. 2009Super User14 Kb
Download this file (Best Practice Benchmarking_20 Steps.pdf)Best Practice Benchmarking 20 StepsThe twenty steps are under the five headings of Outlining, Internal Process Analysis, Benchmarking, Analysis & Action, Closure. Brian Hunt, December 2000Super User42 Kb
Download this file (best_practice_business_planning.pdf)Towards Best Practice Business PlanningThe article opens with the following quote from Brian Quinn of Dartmouth's Amos Tuck School of Business: Super User106 Kb
Download this file (How CBAP can make you a better consultant_4.pdf)How CBAP Can Make You A Better ConsultantMy opinion on why the CBAP qualification makes you a better consultantSuper User318 Kb
Download this file (innovation_strategy_article.pdf)innovation_strategy_article.pdfThis article accompanies the graphic on Innovation Strategy. These were first published as Innovation Strategy: How to Make More of Your Ideas ( Engineering Technology, April 2004). It includes a three month plan to kickstart creativity.Super User228 Kb
Download this file (innovation_strategy_graphic.pdf)innovation_strategy_graphic.pdfThis graphic accompanies the article on Innovation Strategy. These were first published as Innovation Strategy: How to Make More of Your Ideas ( Engineering Technology, April 2004). This is a simple diagram showing how to turn ideas into successful innovaSuper User43 Kb
Download this file (iso9k2k_pdf.pdf)iso9k2k_pdf.pdfISO9001:2000 does not have to be difficult. This diagram shows it simply and clearlySuper User159 Kb
Download this file (Process Improvement Proposal Form.doc)Process Improvement Proposal Form Super User30 Kb
Download this file (Process_Approach_to_Quality.pdf)Process_Approach_to_Quality.pdfPublished in Organisational Excellence, March 2001. How to implement an ISO9001:2000 Quality Management System that helps your company, rather than chokes it with bureaucracy. Super User139 Kb
Download this file (process_improvement.pdf)Process Improvement IntroductionA four page, A4 booklet introducing process improvement. Includes fishbone diagrams, tally charts and the payoff matrix. I published this in November 2003 under my company name. Sanguma Ltd.Super User314 Kb
Download this file (towards_a_more_creative_workplace.pdf)towards_a_more_creative_workplace.pdfA two page article on why Creativity & Innovation are vital for business, how UK companies are lagging behind and what to do to make your workplace more creative.Super User282 Kb
Download this file (Typical_problems_seen_in_ITProjects.pdf)Typical_problems_seen_in_ITProjects.pdfThe proven techniques for project management that have been in use in manufacturing industry for over fifty years seem a world away from the disorganised approach in the IT industry. This article summarises some of the common problems found in IT projectsSuper User48 Kb